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How to ask the October Connect team for support?
How to ask the October Connect team for support?

Receive assistance from our experts

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Written by Ash
Updated over a week ago
  • Get support on your case and find the relevant answer to your questions

  • Share feedback and suggestions on the platform


Support seeking process

In case after visiting our Help Center, you still have questions and are looking for human support you can ask for assistance as follow.

Go to the bottom right-hand corner where there is a small purple icon and click on it. Our instant messaging application (Intercom) is hosted in Europe.

A message box will appear, in which you can type your request or feedback, and once again, we will reach back to you as soon as possible.

From there, you can have a view on your previous conversation with our support team and navigate through our help center. You can also use our instant messaging application to share feedback, tips or any input in general. your opinion matters for us!

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